EOS offerings provide you access to eDelivery solutions which provide comprehensive and secure online billing and payment management. Our solutions will yield faster collection of patient-owed amounts, improve cash flow and reduce billing questions.
EOS also recognizes that each communication is an opportunity to strengthen your relationship and deepen loyalty. EOS will work with you to develop the right targeted messages to your patients.
Security, automation, and responsiveness are just a few reasons healthcare service providers choose EOS to produce referral letters, checks, EOB’s and other critical patient communications.
Some typical healthcare documents we produce for our clients:
- Patient referral letters
- Explanation of Healthcare Benefits (EOB)
- Patient bills & statements
- Physician annual surveys
EOS is focused on helping our healthcare customers stay compliant while keeping an eye on costs.
When you are in an audit you need to quickly produce records showing what was mailed, when it was mailed, and who it was mailed to. EOS provides you with the reports required to comply with these audit requests.
To ensure 100% mail integrity, we have deployed cameras, scanners and barcode readers for every step of production. Whether we are processing and printing your referral letters, EOB statements and bills, printing checks, or delivering e-Statements, you can be certain your mail went out as planned and we have the audit trail to prove it.
Security HIPAA Privacy
The HIPAA Privacy legislation provides federal protections for individually identifiable health information held by covered entities and their business associates The legislation specifies a series of administrative, physical, and technical safeguards for covered entities and their business associates to use to ensure the confidentiality, integrity, and availability of electronic protected health information. EOS is HIPAA Compliant.
Companies want to avoid working with vendors that can put their data at risk. That’s why many service organizations are being asked for a SOC 2 audit report. A SOC 2 report helps to address third-party risk concerns by evaluating internal controls, policies, and procedures that directly relate to the security of a system at a service organization. EOS is SOC 2 compliant.